① Enter your email address into the blank and click Sign Up Free. Then check your mail to
activate your account and complete your profile afterwards.
② Direct click Sign In on
the right of the navigation bar with your Facebook or Google account.
+ What can I do if I forgot my password?
Click "Login" after you launch the program, and then click "Forget Your Password?"to bring you a page, where you need to enter the Email address when you register, then login your Email address and follow the instructions to find your password.
+ Can I change the email address that I used to register?
No, you can’t change your registered
address on your current account. If you want, you need to re-register an
EZTalks account with your desired email address.
Go to https://www.eztalks.com/ and click Download Center on the
left of the navigation bar, then download the right version
(Windows/Mac/iOS/Android) there. You can also directly download EZTalks to your
mobile device from the App Store or Google Play.
+ What are the system requirements for running ezTalks online meeting?
To hold ezTalks online meeting, webinar or class, the following is
For PC-based participants: Windows XP, Windows 2008 Server or later.
For Mac-based participants: Mac OS X 10.10 or newer.
For Android-based participants: Android 4.0 or later.
Yes, you can easily schedule a meeting with ezTalks that informs
attendees of the meeting time and subject.
+ How can I schedule a meeting from a PC?
Double-click ezTalks tray icon and login with your account, click Schedule Meeting. After that, type
attendees’ email addresses, meeting subject, meeting information and set
meeting time, then click Schedule.
+ How can I schedule a meeting from a Mac?
Sorry, I’m afraid that ezTalks can’t schedule a
meeting now, but it will support soon.
+ How can I schedule a meeting from Android-based mobile devices?
Sign In with your ezTalks, Facebook or Google account, tap the + icon in the lower right corner and tap Schedule Meeting.
+ How can I schedule a meeting from iOS-based mobile devices?
Sign In with your ezTalks, Facebook or Google account, tap the + icon in the lower left corner and tap Schedule Meeting.
Yes. To ensure you can vividly show attendees your computer screen, ezTalks offers 3 screen sharing options including share your whole desktop,
share the window of selected application and share the window of selected area.
+ How can I share my screen?
After Start Meeting,
click Share Screen button in the
middle of the meeting interface and choose Share
Desktop, Share Application or Share Area as you require.
+ Can I annotate/highlight while sharing my screen?
Yes, ezTalks provides comprehensive drawing tools for you to make
annotations or highlights while screen sharing.
+ Can I share a specific screen if I have 2 monitors?
Yes, but you need to set screen option first to
select screen first. Here is how:
① To share one of the screen, choose Duplicate these displays and use Share screen function, then select the
part you want to share.
② To share both screen, choose Extend these displays and use Share screen function afterwards.
Yes, ezTalks supports meeting recording in HD video and audio.
+ How do I record an ezTalks meeting?
ezTalks records meetings by default and you don’t need to set
+ Can I only record the audio of the meeting?
Sure. ezTalks records meeting in video and audio by default, so you
need to click Menu button in the top
right of ezTalks main interface after starting a meeting and navigate to System Setting >> Recording to choose OnlyAudio.
+ Where are my recordings stored?
They are automatically saved to C:\ProgramData\ezTalks\(the email
address you used to sign up ezTalks)\Recording by default, e.g. C:\ProgramData\ezTalks\firstname.lastname@example.org\Recording.
+ Can I change the recording saving path? How can I change it?
Yes. Just click Menu button in the top right of ezTalks main interface after starting a meeting,
then navigate to System Setting >> Recording to set Recording File Path.
Click Support Center in
the bottom or 24/7 Support in the
top right of current page to leave a message about your problem, we’ll reach
you as soon as possible.
+ Can I mute/unmute all attendees at once?
Yes, click Meeting Control button in the left control panel of the meeting interface and click Mute All afterwards. Click again would
+ How can I mute/unmute a specific attendee?
Right-click the attendee’s name from the left control panel of the
meeting interface, click Cancel Speak would mute him and click again to
+ Can I stop attendees joining in meeting in the midway?
Yes, ezTalks allows you to lock meeting ensuring you’re not interrupted
halfway. Click Meeting Control button in the left control panel of the meeting interface and click Lock Meeting afterwards.
+ Can I remove unnecessary attendees out of the meeting?
Yes, right click the attendee’s name from the left control panel of
the meeting interface, click Kick Out.
+ How can I make other attendee presenter?
Right-click the attendee’s name from the left control panel of the
meeting interface, click Make Presenter.
+ Can I close my voice for a while before I’m ready to talk to attendees?
Yes, just click the Mute button from the left control panel
of the meeting interface and other attendees won’t hear you. Click the button
again will unmute.
+ Are ezTalks solutions highly-secured?
Yes, ezTalks solutions feature end-to-end Secure Sockets Layer (SSL)
and 128-bit Advanced Encryption Standard (AES) encryption. Rest assured that
ezTalks online meetings, webinars and training sessions are completely private
+ How does ezTalks work with firewalls?
In most cases, organizers and attendees can connect to ezTalks’
servers without reconfiguring firewall settings.
+ Can I view presentations in full screen?
Yes, just click Video Full
Screen button on the top right of the video screen.
+ Can I see the video of any attendee?
Of course, you can view any attendees’ video screen as long as they
+ What can I do if attendees can’t see my video?
First check if you’ve Start
Camera. If yes, then click Video
Setting button on the top left of video screen to detect camera status.
+ I forgot my password. How do I retrieve my password?
To retrieve your password, you need to
1.Click Forgot password? when signing in EZTalks account.
2.Enter the email address you use
to register your account.
3.Click Send to receive an email
containing a reset password link to set your new password.
+ How do I change my password
Click your account in the top navigation
bar of the webpage or click My Plan from the drop-down menu of
your account via the client application, then switch My Plans to My
Profile and click Edit in the Password section to
change your password.
Note: Password must contain at least 5