Unified communication is a real-time and non-real-time enterprise communication service including instant chat, audio & video conferencing, webinars, VoIP, etc. Today, Unified Communication is becoming a perfect method to increase enterprise competivity and optimize streamline processes. Unified Communication enables enterprises to communicate easily with co-workers, clients, partners all over the world, making business larger rapidly and becoming more competitive. ezTalks is designed as one kind of Unified Communication services, which helps businesses connect their teams and information efficiently and offers comprehensive collaboration experiences.
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Unified communications platform is the next big change coming to organizations. It is changing the way organizations used to work and there is a huge impact on organizational productivity when these tools are applied to an organization
Businesses should expand the access of their collaboration and communication applications and services so as to enable employees to be more productive from any location and with any devices they have. The cloud is a powerful tool to provide Unified Communication (UC) applications