Video conferencing offers convenience for companies to connect with clients and partners around the world. It enables people to talk face-to-face as if you were in the same room. Many organizations need to frequently to use video conferencing,some often on a daily basis so as to remain competitive without it.
But how to get the right video conferencing software? As you know, there are many video conferencing programs online. You’d better consider what you need before comparing and getting your desired video conferencing solution. Below are some points that you need to know when choosing the right video conferencing solution.
Before investing in a particular video conferencing solution, you need to know the ROI - will the technology pay off? Notably:
Don’t spend money on a solution if your answers to these questions is negative.
This goes hand-in-hand with your budget, because advanced features or additional functionality come at a price. If all you want is to make an occasional video call with only one participant for example, you don’t need to pay for a tool that allows you up to 20 video attendees. Chances are, that just a Skype subscription will suffice. However, if you want to hold regular video conferences while also collaborating with your attendees, you need to look for a tool that has online collaboration capabilities like ezTalks.
Think of all the possible uses you will have for a video conferencing tool first, write these down and look for a video conferencing solution that will cater to that. This will help you find something that will fit your purposes perfectly, and you won’t end up paying for features that you don’t need.
Once you’ve figured out your budget and what features you’ll need, you’re ready to start contacting video conferencing vendors. When you do so, be completely honest about your needs and your office setup, so they can help you find the best solution for your company. It also helps to make your budget clear, so you know straight away if the vendor has a video conferencing system that fits your needs.
Keep in mind that the better you know what you needs and the better you communicate them to potential vendors, the quicker you’ll have a working video conferencing system that fits your company’s needs perfectly.
Security is critical no matter what the technology you consider. You must be insistent on the question of security. Hacking is omnipresent. Do research before asking your vendors questions – you need to understand the types of encryption codes and other security features that are available with the systems that you’re planning on purchasing.
Help desksare required regardless of technology purchased. Pay attention to tech support terms to know how much service will be furnished post-sale as well as expected/guaranteed turnaround time. Don’t purchase a system where support isn’t unconditional and immediate.