- Group Video/Audio Chat
- Screen Sharing and Annotation
- Whiteboard and Collaboration
- IM for Group/Private Chat
- Recording and Playback
- Polls and Surveys
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Technological inventions today have revolutionized VoIP services, with many companies choosing mobile. This is because of the various mobility advancement that give smooth change and allowing services to continue. In this migration to mobile VoIP, small and medium-sized businesses are in the forefront to give this. In fact, some years to come, every business will go mobile VoIP.
Currently, VoIP planning platforms are categorized as either on premises Private Branch exchange system. It contains several session initiation protocol trunks and internet provider desk sets. The second category is the cloud-based PBX units. The good news is that mobile apps are included in these two types of VoIP systems and act as extensions of the internet provider desk sets.
With the development of cloud technology based on mobile systems, there is no reason a business should be left behind. Cloud technology has been improved because rich media and necessary apps used on mobile devices are available. Any small or medium-sized business that wants to move on mobile VoIP should do so after considering the following 7 points.
◆ Invest in a fully integrated mobile device
When using mobile VoIP planning, there is a need to invest in an all integrated mobile device. The mobile device delivers PBX and ensures that the user experience is good, making them want to continue using it for long. The integrated mobile device provides ease of use, offers complete integration and help to manage the costs. It also brings unified communication and collaboration which means, a single system is on use and increases the connection of users.
The only setback with the system integration is that it limits its use to being an extension of the desktop computer.
Switching to mobile VOIP is not easy when there is no consistency. If the communication drops when attending to a client, business is lost. Before you switch to mobile VOIP, make sure that mobile operations are consistent with the industry standards. The intuitiveness of the mobile VOIP across every device brings communication advantages.
Though this is recommended, many contractors fail to offer consistency in every mobile device used, and this might work against your company.
◆ Granting access to external users
In any organization using mobile VOIP, there is a need to federate the external users so that they can access the web apps. Since the developer creates many apps within the enterprise, they have to enable SSO. The availability of multiple active directory domains must provide a solution that allows another user from the domain to access the application.
It can present problems since many users setting up mobile VOIP do not federate their systems. They only allow third party support to the mobile apps.
Before a customer moves to mobile VOIP, they have to consider the pricing difference. The mobile operators must offer the best and affordable pricing to ensure the business remains competitive. Competitiveness on the price quoted helps to drive the market and appeal people to use the VOIP.
◆ Cloud-based technology
The integration of cloud computing means every single business is moving towards this type of subscription. The cloud technology allows businesses to invest in mobile service solutions. However, the service providers have not done enough as they have not provided these mobile solutions.
◆ Technology is evolving
Many people have invested in other forms of VOIP. The mobile VOIP is still growing at a slower pace. The main reason for small penetration is that managements and administration have not found the best technology to use on all mobile VOIP.
◆ Security concerns
Mobile VoIP presents a number of security challenges to users. To maintain security on the domain, there is need of an integrated security management that allows the separation of personnel and business, allowing easy transformation and prevents the security nightmare presented. The security adopted for any mobile solution requires advanced technology. The security enhances transfer of users and business without difficulties.
As a result, you can try free video conferencing software that allows business to build video conferencing platform. It can be simply achieved by downloading and installing ezTalks, which provides high definition video conferencing with audio included based on VoIP without charges.
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